Register as a

City FM contractor

The Registration Process

The City FM Contractor Management System process allows a business to pre-qualify to work for City FM Australia:

  1. Register a user name and password
  2. Register your business
  3. Pay for your registration
  4. Upload your documents
  5. Complete Safety Management System (SMS) Review

Please visit the Help and Resources page for user guides and helpful information. This full process is outlined below.

Let’s get started!

Step 1 > Apply for registration

Click the button above to go to the system.

Select Create Account and:
> Register your name, preferred user name, email address and password, and submit
> You’ll be emailed confirmation of your login details

Step 2 > Register your business details

Using your new details, login to the City FM Contractor Management System >

Follow the process to register your business details, which includes entering and selecting:

  • ABN
  • Business details
  • Contact details
  • Business address
  • Postal address
  • Phone, email, fax

Step 3 > Register your business

Next, you’ll step through business registration, which involves selecting the insurances, licences and certificates your company can supply to support your registration. Please ensure you review your selections carefully. Later in this process you’ll be prompted to upload evidence of your selections here, including the specific documents. More information about the required documents can be found on the Help and Resources page.

Step 4 > Pay for your registration

You will now pay for your registration. Company subscriptions are valid for two years and cost $200 + GST, with an annual $100 + GST renewal for the verification of documents, updating of profile, email reminders, and access to local support teams.

Step 5 > Upload insurances and licences

You’ll next be prompted to upload copies of the licences and insurances you selected in step 3 for verification.

The requirements may include:

  • Public and Product Liability Insurance
  • Workers Compensation Insurance
  • Professional Indemnity Insurance
  • Occupation Licenses (e.g. Electrical Contractors Licence)
  • AS4801/ISO18001 Certificate
  • ISO9001 Certificate
  • ISO14001 Certificate

Step 6 > Complete Safety Management System (SMS) review

The final step for contractor registration is to successfully complete a SMS review. A SMS review is an independent desktop review of your Work Health and Safety documents by a qualified WHS professional. The documents you’ll be asked to upload for your SMS review may include, but are not limited to:

  • WHS / OHS Policy
  • Environmental Policy
  • Risk Management Procedures
  • Systems of Work process including incident management
  • Training procedures including induction management
  • Subcontractor management (if applicable)
  • Continual improvement processes

Your SMS questions and submitted documents will be audited within five business days of submission and you’ll be emailed if corrective actions are required for you to meet compliance.

Step 7 > Submit your application

Once you have loaded your documents, submit your application for verification by Pegasus and City FM. Once your application has been verified, you are pre-qualified to work as a contractor for City FM.